Roles:
- Gathering requirements from the customer and documenting the same in clear and detailed manner.
- Work with subject matter experts and prepare process definition document as per client’s needs & conducting walk through and get sign off.
- Capability to identify potential risks and issues across the project
- Identifying the business needs of the clients and translating them into application and functional requirements
- Co-ordinate with the various stakeholders and provide effective solutions.
- Probe the customer to unearth more information that is not being provided upfront.
- Translate the business requirements to the technical team and track progress.
- Perform gap analysis, root cause analysis and change impact analysis on existing solutions and new requirements
- Co-ordinate with the various stakeholders till closure of the project.
- Helping developer and testers to understand the requirement and helping them to reach the goal. Creating power point presentation and documenting user training documents
- Act as a Product Owner on behalf of the client where required
- Involve in user acceptance testing
- Experience in documenting user stories with acceptance criteria, business rules, user journey / flow diagram, tech architecture diagrams
- Contribute to functional and tech workshops. Liaise with client contact to get the user stories signed off before beginning development
Skills:
- Prepare Business Requirement Documents (BRD)
- Experience in creating use case diagrams and business analysis flowcharts
- Excellent communication skills (both Spoken and Written)
- Strong client management skills.
- Excellent documentation skills
- Excellent Aptitude
- Very good Presentation skills.
- Excellent Stakeholder management