Merit is a tight-knit team of tech lovers and problem solvers who thrive on getting a job done well.

We excel at data; collecting, refining and interpreting information and managing data into diverse database systems. We underpin some of the world’s most trusted B2B brands with our proprietary data management systems and data products.

We differ from most off-shore technology companies by leveraging the benefits of diversity; with a mix of UK and Indian management personnel in our development centres, we guarantee clearer communication and easier delivery.

Merit is flexible; we are easy to engage with and we have an ability to augment internal technology teams with resource that is scalable, brings diverse skills and brings fresh thinking to technology projects.

While our track record and testimonials speak for themselves, we also love to talk so if you fancy a beer or a coffee, please do get in touch!

Meet Merit

Cornelius Conlon

Managing Director

Ben Tindall

Director of Sales

Gladys Christopher

Director of Data Solutions

Vikram Reddi

Head of Operations

Karin Thomas

Head of UK Client Services

Daniel Dennis

Marketing Data Specialist

Cliff Pereira

Head of Marketing Automation

Srinivasaraghavan N

Head of IT Service Delivery

Bindu
Muralidharan

Head of Human Resources

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Cornelius Conlon

Cornelius is one of Merit’s founders, starting the company in 2004 after already building an impressive resume in technology and software. Con oversees the team in India and is focused on developing the staff and leadership, monitoring customer delivery and exploring new ways of delivering exceptional results.

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Ben Tindall

With immense experience in the B2B media sector and being with Merit since 2004, Ben has worked successfully in India for over a decade and enjoys working closely with clients to identify the service and products that will have the strongest impact on their future.

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Gladys Christopher

Gladys drives the planning and implementation of tangible, cost-effective data solutions and time bound project transitions that help Merit and clients achieve business and financial objectives. She champions a range of strategic initiatives within the IT team -supporting business development and compliance.

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Vikram Reddi

With rich experience in ITeS and BPO operations focused on operations management, business development, sales operations and customer relations, Vikram is involved in driving customer experience by implementing strategic initiatives to drive service delivery and building client relationships at Merit.

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Karin Thomas

Responsible for the day-to-day operations in Merit’s Mumbai office, Karin ensures a first-class service is always delivered to Merit’s internal and external stakeholders and is an expert in customer service, operations and management. Karin worked for Lloyds TSB for 22 years before joining Merit in 2013.

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Daniel Dennis

Responsible for mapping and developing existing client relations as well as acquiring new business, Daniel draws inspiration from helping clients understand the power of data and how they can use it to enhance business performance and drive revenue growth.

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Cliff Pereira

“Cliff brings 15 years of high-level global marketing experience to Merit. Holder of a marketing MBA, Cliff enables clients maximise customer engagement through intelligent use of their MarTech tools and automation. His passion is understanding customer behaviour and using the insight that brings to drive integrated digital campaigns. “

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Srinivasaraghavan N

Joining Merit in 2019, Srinivasa Raghavan comes with 20 years of experience in application support and development including business development supporting Enterprise IT service management and Program management and has donned various roles such as Delivery Director, Program Director and Engagement Director.

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Bindu Muralidharan

Bindu has over 20 years of experience, implementing robust people practices from start-ups to multinationals. At Merit, she heads a vibrant team and is responsible for talent acquisition, staff engagement, performance management, L&D, R&R, career, and competency frameworks for growth.